You will receive order status updates via email. The estimated delivery date depends on the shipping method you choose and the shipping address. Please remember that this date is an estimate, your order may arrive slightly before, on, or slightly after the estimated delivery date. To track your order directly, please check here.
Tracking info may take 1-3 business days to be updated while the warehouse is preparing for your order. If you have not received any updates for more than 3 business days, please feel free to contact us.
For in-stock products, it will take 1-3 business days to process the order after the order is placed. If your order contains any pre-order item(s), we will wait until all of your items become available before we ship out the order. You can find more details on the Shipping Policy page.
Currently we only ship to addresses within United States, United Kingdom, Australia, Canada. You can check our shipping policies here.
We offer both Standard and Express shipping to varies countries. Please refer to our shipping policy here.
Yes! We accept unworn, unwashed merchandise for returns, and we can exchange if your item is defective, arrives damaged, or is the wrong size. Please check our policies here
Please note that orders can only be cancelled before they left our warehouse. You can also cancel it by yourself in the order list. If you encounter any difficulties in the process, please contact us ASAP. Email us with your order number and reason.
Contact us with a photo of the damage and we’ll get back to you ASAP.
Frequently asked questions
Currently we accept ShopPay, PayPal, Apple Pay, Google Pay, and all major credit cards.
We prioritize sustainability and fairness in our supply chain, manufacturers, packaging, and shipping. Fete audits suppliers for fair labor practices and prioritizes low-emissions methods for shipping. Best of all, our high-quality products won’t end up in a landfill and won’t need to be replaced for many years.
We donate a portion of all proceeds to Christian faith-based organizations around the world that improve people’s lives through education, medical care, building, sustainability, and more. We also donate to some carefully selected secular organizations whose work is effective and aligned with our values.
We welcome Fete Ambassadors who are over 18, active on social media, and passionate about their faith. You can learn more about our program here.
If your question is not answered here, please email us at firstname.lastname@example.org.