Shipping Policy
Please check detailed information below based on your shipping zone. Be aware we need 1-2 business days to process your order.
COVID-19 Update
Exceptions
Kindly note that there are some exceptions because our carriers can't ensure safe delivery to those addresses and there's nothing worse than a lost package. Besides, please put your address with details on the street number/building number if you have one.
- We cannot ship to P.O. Boxes, APO/FPO/DPO addresses if you are in the United States and choose Express Shipping; however, you could ship to P.O. Box addresses if you choose Standard Shipping instead.
- We cannot ship to any P.O. Boxes, APO/FPO/DPO addresses if you are NOT in the United States for any types of shipping methods.
- We can't ship to non-continental Europe, usually refer to the islands and territories affiliated with the aforementioned European countries.
Receiving Time
For in-stock products, your receiving time will contain 1-2 days of order processing time plus the shipping time.
For pre-order products, your receiving time will be calculated from the estimated shipping date plus the shipping time.
For customized products, your receiving time will be calculated from the production time plus the shipping time.
Please note that if your order contains both in-stock and pre-order products, the shipping date might vary based on the estimated shipping date of pre-order products.
Depending on your location shipping times will vary.